Terms & Conditions

By using our website and services, you confirm that you are in agreement with, and bound by, the terms and conditions in this document.

USE OF OUR SERVICES

By placing an order with Intelligent Webworks, you confirm that you are in agreement with, and bound by, the terms and conditions detailed below.

COPYRIGHT

The website, graphics and any programming code remain the property of Intelligent Webworks until all outstanding accounts are paid in full.

Intelligent webworks cannot take responsibility for any copyright infringements caused by materials submitted by the Client. We work on the basis that all content submitted by the Client is provided with full copyright permissions. The Developer reserves the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

PAYMENT

The Client agrees to pay each invoice within the timeframe set by the Developer, outlined within the invoice, or communicated by the Developer directly. We reserve the right to take a website offline in the case of non-payment or incomplete payment.

TIMEFRAME

Timeframes stated in the quotation document are estimations. We will do our utmost to fulfil these estimations, however, delays are possible. The Client will be informed upfront of any predicted delay in deliverables. Any delay/failure by the client to submit content (or provide content in the correct, requested format), pay invoices, respond to our communications, or sign off designs will likely result in the project being delayed beyond the estimated lead times. 

Technical Changes

If we determine for technical reasons, a certain element or elements of the project cannot be completed to a satisfactory standard, the Client will be informed in writing and will not be charged for this element. If this is the case, any other elements will still be completed and paid for as agreed.

Alterations

If additional design drafts or development changes are requested by the Client then the timeframes will likely increase. When possible, our team will provide an additional approximate timeframe for any alterations and additional requests. Please bear in mind that all timeframes provided are approximations.

SERVICES

If a website proposal has been submitted to you, it will outline the scope of work and your tailored quote. Please carefully check the proposal to ensure that all the details are correct before proceeding. Any discrepancies with the proposal must be submitted in written form from the Client to the Developer before work commences.

The Developer agrees to notify the Client if any risks or schedule delays may take place that will affect delivery dates and completion of the finished website.

RESTORATION

Restoration of a websites that is created by our team is usually a simple process due to our process and use of modern technology.

Likewise, restoration of static websites is generally a very simple process. With dynamic websites, such as eCommerce websites and blogs, the process is sometimes more complex, requiring more time, and on occasion, research.

When restoring a website that is created by someone else, we hold no responsibility for the functionality of the website, or problems which are present in the source file provided by the client. These issues are outside our control and cannot be verified by our team.

It is the responsibility of the Client to supply a valid restorable backup file. Unfortunately we are not able to verify whether a file is restorable or not until work has already been attempted. Should the archive provided by the client, for any restoration, be unsuitable, incorrect, corrupt or unfit for use, restoration may be incomplete or unsuccessful, and the client will still be charged for the restoration service. The restoration fee charged is for the time spent attempting restoration.

Before the work commences, the Developer will submit an invoice for the time and resources required to attempt to restore the website. Restoration time included in the invoice is set to a limit of 5 hours - unless specified otherwise by the Developer. Additional charges may be incurred due to any difficulties in the process that require extra attention. Please note however that this is extremely unlikely for a restoration of a website that has been created by our team.

If the website is being moved to a new hosting environment or hosting server, then in some cases, there may be minor differences in its function, or it may not be possible to restore the website without additional work and at additional cost. This is largely dependent on the type of website and how the website was backed up.

In addition, please bear in mind if the website is not a recent build, there may be complications due to advances in technology. Unfortunately sometimes restoration is not always possible, even when the restoration service is carried out correctly, and our team’s time is spent on the service.

If the Client is unsure about any of these terms or how they relate to their particular website, they can ask at any time and our team will do their best to advise.

VERIFICATION AND TESTING

We always test our websites, however, it’s important that the Client undertakes their own testing within ten days after the Developer’s work, to ensure they are happy with our work before approving it.

If subsequent changes are agreed upon. These changes are added at additional cost, submitted in written form by the Developer.

SERVICE CANCELLATION

Due to the nature of our work, should the client wish to cancel development after the job has begun, they are liable to pay a cancellation fee, in addition to unbilled time and costs.

To cancel hosting requires 7 days notice.

To cancel monthly services requires 24 hours notice.

WEB HOSTING

The Developer can provide website hosting services for the Client’s website once development is complete. The Clients website will be hosted in a shared hosting environment with a minimum of 99.9% server uptime.

The developer is in agreement to maintain a copy of the client’s website on an offline server as a backup to the live site.

Developer agrees to provide a .zip file of the project upon request by the Client.

DESIGN

All materials that are supplied by the Client must be supplied in the requested compatible file types and sizes.

Upon completion and approval of the final Website, or upon termination of the agreement documentation (whichever occurs earlier) the Developer shall deliver any and all materials developed in the course of its performance under this agreement and any other items deemed necessary for the operation of the website.

Documentation shall be delivered in electronic format. Any and all files will be provided in relevant, compatible file formats.

TERMINATION

The Client may terminate this website development services agreement at any time by providing written notice via email or certified mail to the Developer.

The Developer may cancel this agreement in the same manner if necessary.

In the event that this website development services agreement is cancelled by either party, the Developer shall issue a final invoice for any unbilled time or materials/costs, in addition to a cancellation fee. The Client agrees to pay the final invoice according to the terms of this website development services agreement.

CONFLICT RESOLUTION

This website development services agreement shall be governed by the prevailing laws of the United Kingdom. Should any conflicts arise related to this agreement, the Parties agree to seek a suitable resolution through a neutral arbitrator, whose ruling shall be considered final and binding on both parties.

USE OF OUR WEBSITE

INTRODUCTION

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Intelligent WebWorks accessible at https://intelligentwebworks.co.uk/.

These Terms will be applied fully in regards to your use of this Website. By using this Website, you agreed to accept these terms and conditions. You must not use this Website if you disagree with any of these terms.

INTELLECTUAL PROPERTY RIGHTS

Other than any content you own, under these Terms, Intelligent WebWorks and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted a limited license only for purposes of viewing the material contained on this Website.

RESTRICTIONS

You are specifically restricted from all of the following:

    • Publishing our Website material in any other media;

  • Selling, sublicensing and/or otherwise commercializing our Website material;
    • Publicly performing and/or showing our Website material;

    • Using this Website in any way that is or may be damaging to this Website;

    • Using this Website in any way that impacts user access to this Website;

    • Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

    • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

    • Using this Website to engage in any advertising or marketing.

YOUR CONTENT

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Intelligent WebWorks a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Intelligent WebWorks reserves the right to remove any of Your Content from this Website at any time without notice.

YOUR PRIVACY

For details about how we handle privacy of your data, please read our Privacy Policy.

NO WARRANTIES

This Website is provided "as is," and Intelligent WebWorks express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

LIMITATION OF LIABILITY

In no event shall Intelligent WebWorks, nor any of its officers, directors or employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Intelligent WebWorks, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

INDEMNIFICATION

You hereby agree to indemnify to the fullest extent Intelligent WebWorks from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

SEVERABILITY

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

ASSIGNMENT

The Intelligent WebWorks is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

VARIATION OF TERMS

Intelligent WebWorks is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Last updated on: 08/03/2019